Cookie Policy

Last Updated: January 30, 2026

1. Introduction

As Family 24/7 ("we", "our", "application", "website"), we use cookies and similar technologies on our website and mobile application. This Cookie Policy explains how cookies are used and how you can manage your cookie preferences.

By continuing to read this policy, you are deemed to have accepted the use of cookies.

2. What are Cookies?

Cookies are small text files that are saved to your device (computer, tablet, smartphone) when you visit websites. Cookies ensure that the website works properly, improve the user experience, and help us remember certain information.

3. Types of Cookies We Use

3.1. Essential Cookies

These cookies are necessary for the website to perform its basic functions and cannot be disabled. These cookies are usually set only in response to an action you take.

  • Session Cookies: Keep your session active while browsing the website
  • Security Cookies: Provide secure connection and enable security features

3.2. Functional Cookies

These cookies allow the website to provide enhanced functionality and personalization. Some services may not work properly without these cookies.

  • Language Preference: Remembers your selected language preference
  • User Settings: Stores your preferences and settings

3.3. Analytical Cookies

These cookies help us understand how the website is used. This information allows us to improve the website and enhance the user experience.

  • Google Analytics: Analyzes website traffic and user behavior
  • Performance Metrics: Monitors page load times and error rates

3.4. Marketing Cookies

We currently do not use marketing cookies on our website. If we use such cookies in the future, this policy will be updated and you will be informed.

4. Purpose of Using Cookies

We use cookies for the following purposes:

  • Ensuring the website works properly
  • Improving user experience
  • Remembering your language preferences
  • Analyzing website performance
  • Enhancing security
  • Improving service quality

5. Third-Party Cookies

On our website, we use cookies from the following third-party services:

  • Google Analytics: Collects website usage statistics

These third-party services have their own privacy policies and their cookie usage is subject to their own policies. To review Google Analytics' privacy policy click here.

6. Managing Your Cookie Preferences

Most web browsers are set to automatically accept cookies. However, you can change your cookie preferences from your browser settings.

6.1. Browser Settings

You can use your browser's settings menu to manage cookies:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Privacy, search, and services > Cookies

6.2. Effects of Disabling Cookies

If you disable cookies, some features of the website may not work properly. For example, your language preference may not be remembered or some pages may not load properly.

7. Cookie Retention Periods

The retention periods of the cookies we use are as follows:

  • Session Cookies: Deleted when the browser session ends
  • Persistent Cookies: Stored for a certain period (usually 1 year)
  • Analytical Cookies: Usually stored for 2 years

8. Mobile Application

We do not use cookies in our mobile application. However, we may use local storage on your device to provide similar functionality. This data is stored only on your device and is not shared with third parties.

9. Updates

This Cookie Policy may be updated from time to time. When we make significant changes, we will notify you on our website or application. The most current version of the policy will always be published on this page.

10. Contact

If you have questions about our cookie policy, please contact us:

Email: support@family247.app
Website: www.family247.app

11. Your Legal Rights

In accordance with the highest international data protection standards, you have rights regarding your personal data collected through cookies. For more information about these rights, you can visit our Data Protection Notice page.