Last Updated: January 30, 2026
As Family 24/7 ("we", "our", "app"), we respect your privacy. This Privacy Policy describes the information we collect, use, and share when you use our app.
Our app collects the following information to provide our services:
We collect your location information for the core functionality of the app:
This information is necessary for you to see the locations of your family members and receive safe zone notifications.
Background Location Collection: Our app collects your location data even when the app is closed or running in the background so that your family members can be tracked in real time. This is necessary for emergency cases and timely safe-zone notifications. You can restrict or revoke "Allow background location" permission at any time from your device settings. In that case, core features such as real-time location tracking and safe-zone notifications may not work properly.
For Child Accounts:
For Adult Accounts (Mother, Father, Relative, Guardian):
We use the information we collect for the following purposes:
We may share your information in the following situations:
Your location information and phone statistics are shared with accepted members in the same family group. This sharing is the core functionality of the app.
Your personal data is stored in secure data centers in the European Union region and in Turkey for the purpose of providing our services.
We may be required to share your information in case of a legal obligation, court order, or request from an authorized authority.
We use industry-standard security measures to ensure the security of your data:
We retain your data for as long as necessary to provide our services:
You have the following rights regarding your personal data:
You have the right to learn which personal data is processed.
You can request correction of your incorrect or incomplete data.
When you delete your account, you can request deletion of your personal data.
You can object to the processing of your personal data.
You have the right to transfer your data to another service.
To exercise your rights, you can make a request through the "Account Settings" section in the app or by contacting our support team.
Our app collects children's data for family tracking and security purposes. A child account can only be created and added to a family group by a parent (mother/father role). Parents have full control authority over all location sharing, notification, and privacy settings of child accounts. The child user cannot change these settings.
Child data is not sold or shared for marketing purposes.
In the Free version, we use Google AdMob. AdMob may use cookies, device identifiers, and similar technologies for ad delivery and measurement. See Google's Privacy Policy: https://policies.google.com/privacy In Premium (ad-free), third-party ads are not shown.
Main third-party services used in the app: Google Firebase, Google AdMob (Free version only), and Google Maps SDK for Android. Each service has its own privacy policy.
We may update this Privacy Policy from time to time. When significant changes are made, we will notify you via in-app notification or email. Changes will be effective from the date they are published on this page.
If you have questions about our Privacy Policy or wish to exercise your rights, please contact us:
Your requests will be responded to within 7 days at the latest.
Data Protection Officer: support@family247.app
App Developer: Family 24/7
Website: www.family247.app